Active Listening Trainer
Practice paraphrasing and reflective responses
Active listening is the core coaching skill. Practice paraphrasing and reflecting before responding.
Paraphrasing
Restate their message in your own words
“What I'm hearing is...”
Reflecting Feelings
Name the emotions behind their words
“It sounds like you're feeling...”
Summarizing
Capture the key points and themes
“So the main thing is...”
Clarifying
Ask to better understand
“Can you help me understand...”
Validating
Acknowledge their experience
“That makes total sense because...”
Colleague says:
“I've been working on this project for weeks and no one even acknowledged it at the meeting. I feel like my contributions don't matter here.”